About Sterling Softeners

Sterling Softeners, water specialists – About Us2018-04-30T07:54:41+01:00

Based in Amersham, Bucks, the team at Sterling Softeners are passionate about ensuring our customers get the highest quality water.

We offer independent advice on water softeners and drinking water systems and we always go the extra mile to exceed our customer’s expectations. What’s more we do not use hard sales techniques, preferring to give you time to make up your own mind. Sterling Softeners is owned and managed by Simon and Judith Howton and supported by our Service Engineer Grant Tanner, our Customer Service Executive – Helen Nolan and our recommended plumber – Gareth Bourne.

Sterling Softeners

Hello Simon, I want to thank you for an excellent job in supplying and fitting our water softener...

Why Choose us?
  • 24 years experience in the water softening industry
  • More than 7,000 satisfied customers in the local area
  • Independent and impartial expert advice from a small family run business
  • Wide choice of quality water softener systems and drinking water systems of top brands
  • Sterling Softeners help you chose a home water system for your individual needs and budget
  • Trading Standards approved trader
  • CHECKATRADE approved trader with 630+ customer endorsements
  • Friendly and professional service
  • Competitive prices
How we work
  • Step 1 – Initial Contact

    Our service begins with an initial telephone call or e-mail to gain some information about your requirements and your property or business premises.

  • Step 2 – Site Survey

    Then we offer all our potential customers a free no obligation site survey. We will check the hardness of your water and your water pressure as well as surveying your property in order to allow us to give you options on where to site a water softener or drinking water system.

  • Step 3 – Product Selection

    Next we will help you choose the water softener that is right for you by highlighting the features and benefits that are most important to you and pointing out any disadvantages of particular systems.

  • Step 4 – Water Softener Installation

    Once we have agreed on your equipment, we will arrange for our professional installation team to install and commission your water softener or drinking water system. Our work is undertaken to the highest standards and to meet local regulations. Alternatively, if you prefer, you can arrange for your own plumber to install your equipment and we will come and commission it for you.

  • Step 5 – After Sales Service

    Once installed we offer a full after sales service including free softener health checks when we deliver your salt or replace your drinking water cartridges. Finally when your softener or drinking water system requires servicing you can rely on us to carry out the work quickly and efficiently to ensure you continue to benefit from high quality water.

Covid 19 update: We are open but offering a limited service so please do get in touch with us. We assure you we will be strictly following Government guidelines to keep you and our staff safe.

In light of the coronavirus situation, we won't be able to deliver or undertake any softener installations for the time being. As soon as the situation changes we'll be happy to get back out on the road to you. In the meantime stay safe and watch our website for updates.