SpeechMarkSimon many thanks for the way in which you have arranged the installation of our new water softener in the barn. I really appreciated the way Martin did the installation which wasn’t easy to say the least. He has managed to conceal all of the pipes, and did a superb job of the plumbing. Everything was left immaculate afterwards. I’m very pleased that I took a look at your “flier” before putting it in the bin!! I will certainly recommend Sterling to any clients or friends that need a softener.” – Mr Bossons – Henley, Oxon

SpeechMarkI just wanted to let you know how pleased we were with the installation of the M2 water softener. Your installer did an excellent job. he arrived when he said he would (his trade are noted for this!): he managed to keep the pipe work almost completely out of sight, installed the unit very neatly and tidied up, leaving no packaging or other materials behind. The effect of the softener has now “kicked in” and as I am sure other customers of your have said, we are asking ourselves:” Why didn’t we do this before?”” – Mr Dunsbier – Marlow, Bucks

SpeechMarkThank you Sterling Softeners! I have been struggling with the daily niusance of hard water in our flat in London. It wasn’t clear how we could either a) fit a softener or b) find a reputable dealer to survey our flat. having sent out a string of e-mails to various advertised water softener experts, I received a prompt and professional response from Sterling Softeners. They agreed to come into London and survey our flat without any pre-commitments. They determined there was ample space in a storage closet and so we agreed to have an Ecowater water softener installed. I was somewhat apprehensive about loosing water pressure in the flat and uncertain how the installer would actually manage to re-route some of the pipework, but everything went without a hitch. Since then we have soft water throughout our flat. I would highly recommend Sterling Softeners for any job which may involve a bit of thinking in how to properly install a water softener.” Mr Lustberg – Notting Hill, London

SpeechMarkHello Simon, I want to thank you for an excellent job in supplying and fitting our water softener. The whole thing was quick, efficient and professional from start to finish . I can already tell the difference in our water now that it has been up and running for a week. In particular, I would like to thank Grant for the fitting – he was first class! He was efficient, friendly and polite and took a great deal of trouble to do a good job. Having endured many tradesmen in the past, doing shoddy/incomplete jobs, &/or making it obvious that their main priority was to get away as soon as possible, it really did make a pleasant change!” Mrs Willett – Flackwell Heath, Bucks

“Thank you so much for your help today and for sending your nice engineer round. I am just so grateful to you as it is hard to find a water softener engineer. He was most helpful and checked everything out re the leak.” Mrs Tennant – Amersham, Bucks

“I wish to thank you for replacing the Harvey unit. It is now working very well, the water is soft. Previously , the test kit gave a red-brown colour, now it is green. Thank you for your good customer service, it is appreciated” – Mr Garcha- Penn, Bucks

“Would just like to say a big thank you to yourselves for the service provided. Gareth was very friendly, tidy and kept us informed throughout the whole installation, couldn’t ask for more!! We are both very pleased with the whole service provided and wouldn’t hesitate to recommend yourselves to friends” Mr Wilcox – Berkhamsted, Herts

“Thank you for all your help and please pass on our thanks to Martin – he certainly went the extra mile! We are very pleased with the results”  – Mr & Mrs Turnbull – Little Chalfont, Bucks

Covid 19 update: We are open but offering a limited service so please do get in touch with us. We assure you we will be strictly following Government guidelines to keep you and our staff safe.

In light of the coronavirus situation, we won't be able to deliver or undertake any softener installations for the time being. As soon as the situation changes we'll be happy to get back out on the road to you. In the meantime stay safe and watch our website for updates.